Extensions

AI Chatbot Maintenance

Keep your AI chatbot accurate, updated, and aligned with your current website content, services, and business information.

Choose Your Plan

Essential

Basic ongoing maintenance for a chatbot with relatively stable content.

$99

/ month
  • Knowledge base updates
  • Minor content corrections
  • Basic response testing
  • Prompt adjustments
  • Broken or outdated answer checks
  • Basic chatbot functionality checks
  • Monthly maintenance review

Standard

Regular maintenance for businesses that update content, services, or chatbot information more frequently.

$199

/ month

Includes everything in Essential, plus:

  • More frequent knowledge updates
  • Website content synchronization where required
  • Conversation flow adjustments
  • Response quality improvements
  • New FAQ and business information updates
  • Up to 1 hour of maintenance work per month
  • Priority support

Priority

Expanded maintenance for chatbots that require frequent updates, testing, and ongoing refinement.

$399

/ month

Includes everything in Standard, plus:

  • Up to 3 hours of maintenance work per month
  • More frequent chatbot testing
  • Prompt and behavior refinement
  • Knowledge structure improvements
  • Lead flow adjustments where applicable
  • Priority issue handling
  • Higher-priority support

What Maintenance Covers

AI Chatbot Maintenance keeps your existing chatbot current and functioning as intended after implementation.

Depending on the selected plan, this may include:

  • Updating business information
  • Adding or removing knowledge
  • Correcting outdated responses
  • Updating FAQs
  • Prompt adjustments
  • Conversation flow corrections
  • Response quality checks
  • Lead flow updates
  • Testing after website content changes
  • Minor chatbot configuration changes

How It Works

1. Choose a Plan

Select the level of ongoing chatbot maintenance you need.

2. Subscribe

Maintenance is billed monthly.

3. Send Updates

Send new or changed business information whenever your chatbot needs to be updated.

4. We Maintain & Test

We update the chatbot, test affected responses, and make adjustments included in your plan.

5. Additional Work

If a request falls outside the maintenance scope, we will identify the required extension or separate work before proceeding.

Why Maintenance Matters

An AI chatbot relies on the information and instructions available to it. As your website, services, pricing, policies, or business information change, the chatbot may also need to be updated.

Regular maintenance helps keep its responses aligned with your current business information.

What Is Not Included

Maintenance covers the existing chatbot configuration. Major new functionality or integrations are not included in the subscription.

Examples include:

  • Building a new chatbot
  • Major chatbot redesign
  • New CRM integrations
  • Booking integration
  • New API integrations
  • Complex automation
  • Major knowledge-base restructuring
  • Custom functionality
  • New external data sources

These services are purchased separately as extensions or quoted separately where required.

Included Maintenance Time

Standard and Priority plans include a defined amount of maintenance work each month.

Included time can be used for chatbot content updates, response corrections, prompt adjustments, testing, and other minor changes within the existing setup.

Larger requests are handled separately.

AI & Third-Party Costs

AI API usage, hosting, chatbot platform subscriptions, plugin licenses, and other third-party service costs are not included in the maintenance subscription unless explicitly stated.

Keep Your Chatbot Updated

Choose a maintenance plan and keep your AI assistant aligned with your business as it changes.

Need More Support?

If your chatbot requires more maintenance time or a different level of ongoing support, tell us what you need.

Start Chat